Thanks for treating our staff with respect
ACER staff aim to treat everyone with courtesy, respect and integrity and to be sensitive to the diverse needs of all our stakeholders. In turn, we expect everyone contacting ACER to offer our staff the same consideration – as workers and as human beings.
Close this messageWe will do our best to help you in every case, but our staff will not tolerate any rude or aggressive behaviour, including:
- verbal abuse
- rude or otherwise vulgar expressions or gestures
- threatening or offensive behaviour
- threats of physical violence or self-harm.
If any caller to ACER engages in such behaviour, staff will warn them clearly that the conversation may be terminated. If the caller continues that behaviour regardless, the call may be transferred to a recorded message indicating they have breached ACER’s protocols.
ACER will respond firmly to any similar emails or social media messages, and we will notify police if anyone visiting ACER offices displays the same behaviour.
Performance on any of the GAMSAT materials listed above will give you an indication of your strengths and weaknesses and will be a guide to further preparation.
All GAMSAT preparation materials are copyright works and protected by copyright law both in Australia and outside Australia.
For any GAMSAT preparation materials purchased, You (being the individual in whose name the online account to purchase the materials has been opened, and no-one else) will be granted a limited licence to access and/or download and print up to two copies of the preparation materials in an unaltered form only for your personal non-commercial use. You are not permitted to otherwise copy or reproduce any preparation materials, in whole or in part, by any means whatsoever. Further, under no circumstances whatsoever can you distribute, make available, give or communicate the preparation materials (in whole or in part) to any other person under any arrangement howsoever described, whether or not for monetary consideration, and whether or not any copying or reproduction of the GAMSAT preparation materials is involved. This includes uploading to any third-party software platforms or services including any that provide AI created assessment services. The limited licence granted runs, in respect of any GAMSAT preparation materials, for a period of 12 months from the date of purchase (as evidenced by ACER's records).
Except as otherwise required by law, or as otherwise provided in the GAMSAT Information Booklet no refunds will be given for the purchase of any GAMSAT preparation materials. Please note that as the materials are accessible as soon as the payment is received, you agree that any cooling off period does not apply for any change of mind.
The limited licence granted to you in respect of any GAMSAT preparation materials is subject only to any non-excludable rights or entitlements granted to you at law, including but not limited to the Copyright Act 1968 (Cth) (as amended).